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Not completely happy with your purchase? Return your items to us in a saleable condition within 15 days of placing the order to receive a full refund. Please note that a shipping fee may apply to returns, except in the case of faulty goods. For full details please check our Returns Policy.

Earring purchases are not eligible for change of mind returns, for hygeine reasons.

Gift cards are not eligible for change of mind returns.

Delivery is FREE on all orders over $99 in New Zealand, and so is Click & Collect.

For Click & Collect we're normally pretty quick, but please wait for confirmation or phone ahead before you come in.